Face emotions can help businesses sell candy

Last year more than 1,000 people sat down in four countries and watched 115 TV commercials, such as a personified candy at the bar. All at the same time, the camera pointed out that streaming servers on their faces in Waltham, Massachusetts, showed images of their expressions.

In Waltham, an algorithm developed by a startup company called Affectiva represents what is known as facial coding: tracking eyebrows raised by panelists, frowning, giggling, half-smirking, frowning, and smiling. When this face data is combined with real-world sales data and later merged, the original facial measurement can be used to predict whether the 75% accuracy rate will increase or decrease after the advertisement is broadcast. In contrast, the advertisements of the members of the survey team can predict the accuracy of 70% of the sales of the product.

Although this is a gradual improvement in statistics, it reflects a milestone in the field of emotional computing. As we all know, although it is also difficult for people to clarify their feelings, it is now that the machine can not only read some of its own feelings, but it also goes one step further and predicts the possibility of post-statistical behavior. Given that the television advertising market in the United States alone exceeds $70 billion, the insight from facial coding is that of a large transaction business person. The emotional computing group led by Rosalind Picard founded the company in partnership with the MIT Media Lab. She left the company earlier this year but remains an investor. Even so, facial coding has not yet been more widely delivered. Helping to sell more chocolate is great, but facial coding will help people with autism read social cues to see which student is trying to improve the teacher's ability or empathize with the computer. It may start next month when Affectiva launches a software development kit that will make its own platform available for approved applications. Such as the educational aid application informs the teacher when the student feels confused, or helps children with autism read the emotions of other people's faces. Affective currently has 35 employees and $20 million in venture capital.

Now, with the company's PREPS development kit, indirect returns from market research work can be provided. Affectiva has spent more than one million facial reaction databases in three years after it took three years to convene web cams around the world. System-accurate applications read emotions on the person's face, paving the way using ordinary home computers and portable devices. Affectiva solves a very difficult problem. Facial expression analysis is difficult and unconstrained in the environment. A large part of the academic community has been evasive.

More importantly, Affectiva has teased out specific gender, culture, and topic lessons through group members from 52 countries. Face coding is of special value when people are reluctant to report their feelings. For example, EL Kaliouby said that when Indian women were embossed by the advertisements shown, each of them smiled when a husband touched the wife's abdomen, but there was no scene that women would admit or mention, let alone admit that there was enjoyment.

Education may be mature technology. The video lectures for facial expressions and the difficulty of predicting the student's preferred viewing speed. Another indication of facial coding can be based on the iPad's tutoring session, which measures student participation and the participation of these measures, in turn, predicting that students will later perform tests.

This technique may be particularly helpful to students with learning disabilities, said Winslow of Burleson, an assistant professor at Arizona State University, and author of a paper describing the potential uses of these facial coding techniques. Similarly, the technology can help doctors determine whether the patient understands instructions. Or, it can improve computer games by detecting players' emotions and using the feedback to change the game or promote a virtual character.

Taken together, many of these studies indicate the role of insight in Affdex's online classroom, Picard said. "In a real classroom, you have a student who feels positive and thoughtful," she said. "When you go to study online, you don't know if they are there. Now, you can measure not only if they are there, but also But if you talk, if you're kidding, they laugh or giggle.” Still, Baltrusaitis said there are still many questions about the student's emotional state that are relevant and what these states should do when testing. "I think the field will require further development and we see that it is launched in classrooms or online courses," he said.

The following year reveals a number of benefits for facial coding over TV advertising. Affdex faced competition from other applications and startups, facial coding is superior to traditional method test ads, but some businesses are still skeptical. Not all reactions are represented on the face, and many other measurement tools claim to read human emotions.

However, with every new face, technology needs to be strengthened. This is why El Kaliouby thinks it is ready to take bigger problems. "We want to make facial coding technology everywhere," she said.


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