Car Warranty Terms Every vehicle comes with a warranty period, also referred to as the quality assurance period. This period is set by the manufacturer and typically includes two parameters: time and mileage, whichever occurs first. During this period, if the vehicle is used under the specified conditions, any malfunction caused by manufacturing defects, assembly issues, or material quality problems—resulting in loss of functionality—will be assessed and confirmed by an authorized service center. The manufacturer will then provide free repairs or replace the affected parts. However, it's important to note that not all components are covered under the warranty. Manufacturers often specify certain parts that are excluded from coverage. For example, parts like shock absorbers, audio systems, door mechanisms, mirrors, lights, locks, and other components that are prone to wear and tear—such as filters, spark plugs, clutch plates, wiper blades, and tires—are typically considered "non-warranty" items. These are usually categorized as "B" parts, while some specific components may fall under "A" categories. In addition, there are several situations where the warranty might not apply. Here are some common reasons why a manufacturer’s service center may refuse to honor the warranty: 1. Failure to follow the required maintenance schedule. After purchasing a new car, manufacturers often offer "free mandatory maintenance," which includes oil changes and filter replacements at no cost to the owner. If the user does not adhere to this schedule, it could result in the loss of warranty coverage. 2. Unauthorized modifications, such as altering the vehicle for racing or other special purposes, or using the vehicle for commercial activities like rental or leasing, can void the warranty. Additionally, damage caused by improper use, accidents, or intentional tampering may not be covered. 3. Tampering with the odometer, such as removing or resetting it, can lead to warranty denial. Damage caused by natural disasters, war, or riots is also typically excluded from coverage. 4. If a problem occurs and the owner delays seeking repairs, leading to further damage, the manufacturer will only cover the original issue. Any additional damage caused by continued use will be the owner’s responsibility. 5. In some cases, if the damage results from improper maintenance by an unauthorized service center, the manufacturer may not cover it. For instance, Brilliance’s warranty policy explicitly states that such issues are not covered, and the service center responsible for the mistake must address the problem. Understanding these terms is crucial for every vehicle owner to ensure they maintain their rights and avoid unnecessary expenses. Always refer to your vehicle’s warranty documentation and follow the manufacturer’s guidelines carefully.

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